2-1-1 Helpline is a free and confidential information and referral service that provides easy access to current information about human services available in the Southern Tier of NYS. On May 14^th, the new Teen Helpline will be launched in conjunction with the Adolescent Health and Wellness Conference being held at the Corning Radisson from 8:30-3:30pm. The site will be accessible via direct link at 211helpline.org. Teen Helpline is designed to provide the information and resources related to teen topics in a way that young people would find accessible. The site incorporates online chat as a means of contacting 2-1-1 Helpline to discuss information found on the site or as an opportunity to find additional resources. The site will offer specific pages for college options, smoking cessation and substance abuse. A parent page is also available for parents of teens or teen parents. “The concept of Teen Helpline developed from the increasing use of social media as means of communication within the teen generation, and the need for non-profit agencies to utilize these tools to ensure their message is being conveyed and to reach out effectively to this population,” said Kelli Mannon, Steuben Rural Health Network director. “We felt it was very important to provide another avenue for younger people to find the help they may need to deal with life problems. By adding online chat and a site geared to teens, we are building on the 2-1-1 service we offer to the region,” said Carol Wood, 2-1-1 Helpline director. 2-1-1 Teen Helpline was developed by IHS in collaboration with Steuben Rural Health Network, Steuben Department of Mental Health, Steuben Pregnancy Prevention Task Force, and Steuben Council on Addictions.

2-1-1 Helpline is a free and confidential information and referral service that connects individuals with resources and volunteer opportunities in our community. 2-1-1 Helpline directs those in need to hundreds of local human service agencies, government programs, and self-help and support groups. Callers speak directly with our information and referral specialists Monday - Friday, 8:30 am - 5:00 pm, with crisis referral 24 hours/day, 7 days/week. Dial 2-1-1 or search www.211helpline.org.

2-1-1 Helpline is a program of The Institute for Human Services (www.ihsnet.org).